Terms and Conditions

These Terms and Conditions govern your use of the Lac Léman Travel website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Definitions

• "Service" refers to travel planning and booking services provided by Lac Léman Travel
• "User" means any person accessing our website or using our services
• "Content" includes all text, images, and materials on our website
• "We/Us/Our" refers to Lac Léman Travel
• "Agreement" means these Terms and Conditions

2. Use of Services

• Services are provided for personal travel planning use
• Users must be at least 18 years old or have parental consent
• Account registration may be required for certain services
• Users are responsible for maintaining account confidentiality
• Accurate and complete information must be provided

3. Prohibited Uses

Users may not:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Attempt unauthorized access to systems
• Engage in fraudulent activities
• Harass or harm other users
• Use automated systems without permission
• Resell services without authorization

4. Service-Specific Terms

Travel Services

• Service delivery timelines and milestones
• Payment terms: Deposit upon booking, balance 60 days prior
• Cancellation policy: 60 days notice for full refund, 30-60 days 50% refund, less than 30 days no refund
• Travel insurance recommended for comprehensive protection
• Service level agreements vary by package
• Change request procedures subject to availability

5. Intellectual Property Rights

• All content remains property of Lac Léman Travel
• Limited license granted for personal, non-commercial use
• No reproduction without written permission
• Trademark and copyright notices must be preserved

6. Disclaimers and Limitations

• Services provided "as is" without warranties
• No guarantee of specific results or outcomes
• Limitation of liability to service fees paid
• No liability for indirect or consequential damages
• User assumes risk of service use
• Force majeure events exempt from liability

7. Dispute Resolution

• Initial attempt at informal resolution (30 days)
• Mediation as second step if needed
• Binding arbitration if necessary
• Jurisdiction: Singapore
• Applicable law: Singapore law

8. Termination

Either party may terminate this agreement:

• With 30 days written notice
• Immediately for material breach
• For violation of prohibited uses

Upon termination:

• Access to services will be discontinued
• Outstanding payments remain due
• Certain provisions survive termination

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the website. Continued use of services after changes constitutes acceptance of modified Terms.

10. Contact Information

For questions about these Terms, contact us at:

Email: [email protected]

Phone: +65 6738 4519

Address: 501 Orchard Road, #05-10 Wheelock Place, Singapore 238880